RMA

Please note the following:

• Returned products must match original Sales Order.
• Products must have an RMA# noted both on outside shipping box and inside with packing slip.
• To check warranty status, contact Sales Department at +1 520-741-1404 (US Toll Free: +1 800-444-7644) or sales@dataforth.com.
• Products that pass Dataforth production tests or are deemed defective due to customer misapplication will be returned to the sender "as is".
• If immediate replacement is required, please send a new Purchase Order (PO) to sales@dataforth.com referencing the RMA.
• Request for Failure Analysis will be honored on "In warranty" modules at no charge
• See RMA Charges
• Request for Failure Analysis of "Out of Warranty" units can be obtained for $900 per unit. Customer must submit a PO in the amount of $900 per unit before a Failure Analysis can be performed on Out of Warranty products.
• Please provide original data sheet(s) if available.